The return can be made within 14 days from the date of delivery of the order.
How to make a return in Italy or Abroad: the customer can request the return of the goods on the shipper’s website.
The customer has the possibility to request a change of size or color of the items purchased. To make an exchange with another item, the customer must request a return and proceed with a new purchase.
The refund will be made with the same payment method used for the purchase. The timing depends on the payment method used.
Paypal: the refund will be made as soon as the return has been made.
Credit card: reimbursement based on the times and methods of the customer’s bank.
Cash on delivery: the refund will be made as soon as the return has been made, after communicating the IBAN to make the transfer.